FAQ
What is the best method for heating a Blount 4lb bag of soup?
: HEATING INSTRUCTIONS:
BOIL-IN-BAG OPTION: Place bag into a saucepan filled with rapidly boiling water (rapidly boiling water minimizes bag contact with the saucepan). After about 40 minutes from frozen (20 mins if thawed), CAREFULLY remove the bag. The bag will be VERY hot. Cut a corner with scissors and pour into a serving bowl.
MICROWAVE OPTION: CAUTION! DO NOT MICROWAVE IN BAG!
Thaw product in the refrigerator for 24-36 hours. (Thawed product may appear grainy). Cut open a corner of the bag and pour product into a microwave-safe dish. Loosely cover with paper towel or microwavable plastic wrap. Heat in 2-minute increments, stirring between. Product should be thoroughly heated (165°F). Heating times are approximately 2 minutes per serving (about 7 servings per bag). For best results, heat half of the bag or less at a time. Use caution when removing the dish from the microwave, the product and dish will be hot.
STOVETOP OPTION: Thaw product in the refrigerator for 24-36 hours. (Thawed product may appear grainy). Cut open a corner of the bag and pour product into a saucepan. Heat over medium heat, stirring occasionally, until thoroughly heated (165°F). For best quality, heat only what you plan to eat on that occasion (avoid reheating multiple times). Rapidly cool leftovers and store under refrigeration. Consume or discard leftovers within 3 days of opening.
Are your bulk bag (4lb bags) soups ready-to-serve?
Yes, all of Blount’s soups are pre-cooked. Simply heat the product according to the recommended heating instructions and it is ready to eat.
Do you have any low-fat soups?
Yes, our Chicken Noodle Soup is low-fat.
Can I order Blount bulk soups in the 4lb bag online?
Yes, our Blount bulk soups can be ordered online through our partner, Goldbelly, at www.goldbelly.com/blount-soups or by calling Goldbelly directly at 888‐675‐6892. Blount bulk soups are sold through Goldbelly as two (2) frozen 4lb bags per case.
How are your Blount frozen bulk soups shipped?
We ship our online Blount frozen bulk soup orders on Monday, Tuesday and Wednesday to ensure your order arrives within 1-2 days of shipment. Products are shipped in insulated cooler boxes with dry ice to maintain proper temperature through delivery to your doorstep.
What do I do if my product arrives thawed but is still cold?
Product can be either put in the freezer for up to 9 months or you can refrigerate it for use within 5 days.
What do I do if my product arrives warm?
What do I do if my online order arrives warm? Please do not eat the product. Reach out to our Customer Care Team by Live Chat on our website or calling/texting 1-800-274-2526. We are available 9:00am – 10:00pm EST daily.
How do I get a refund for a product or shipment issue?
How do I get a refund for an online order issue? If, for any reason, you are dissatisfied with any of our products please reach out to our Customer Care Team by Live Chat on our website or calling/texting 1-800-274-2526. We are available 9:00am – 10:00pm EST daily.